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What is Product Liability Insurance?
Product Liability Insurance covers a business financially from any possible claims a customer might make if injury, illness or death occurs from the use of one of their defective products. A product can be classified as software, equipment or food that the business has supplied. If this occurs, the business will have the financials available to pay for any legal fees or medical costs that arise. Without this type of insurance, the business will have to use its own money.
When you purchase Business Insurance, consider including Product Liability Insurance. Do your research about the different policies available to you online today, and give yourself the peace of mind that comes with knowing your business is covered.
What Can a Customer Claim For?
Product Liability Insurance can help cover various financial losses if your product causes harm.
1
Medical Costs
Covering treatment for physical or psychological harm caused by a defective or unsafe product.
2
Long-Term Treatment
If medical care extends over a prolonged period, these ongoing expenses may be covered.
3
Loss of Income
Compensation for current and future loss of earnings if the injury prevents the individual from working.
4
Legal Costs
Reimbursement for legal expenses associated with pursuing a claim against your business.
Who Needs Product Liability Insurance?
The type of businesses that would need Product Liability Insurance relate mainly to manufacturers, particularly those in the food, clothing, toys, equipment or any type of hazardous material sectors that can potentially cause harm to others.
A product can be classified as software, equipment or food that the business has supplied.
This cover mainly relates to manufacturers, particularly those in the food, clothing, toys, equipment or hazardous material sectors.
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I saw an ad relating to finding an insurance company to cover my vehicle. I responded and received a call immediately from a company that I showed interest in. The call turned out to be very helpful. The entire experience took less than 20 minutes. I am therefore impressed by what Hippo is doing as an online service.
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Independent Service Rating based on 20 704 service ratings.
Compare Business Insurance and find a plan that meets your needs. Whether you want comprehensive cover or more focused shuttle business liability coverage, looking at multiple options online helps you make an informed decision.
Explore what’s covered and how to choose the right policy for your business.
Covers legal costs if your advice or service leads to a loss.
Protection from negligence, breach of duty, or misrepresentation.
Cover for construction sites, equipment, and public liability.
Insurance for drivers, goods, and operations in transit.
Tailored protection for ride-hailing professionals like Uber & Bolt.
Insurance for hospitality owners covering buildings and liability.
What does Product Liability Insurance cover?
This insurance covers your business if a customer is harmed by a product you sell or supply. It pays for medical costs, legal defence, compensation for income loss, and long-term treatment related to the incident.
Who should take out Product Liability Insurance?
Businesses that make, distribute, or sell products—especially in food, clothing, toys, or industrial goods—should consider this cover. Even one defect could lead to a lawsuit or medical claim.
Why is this cover essential for small businesses?
Small businesses usually don’t have the cash reserves to deal with legal claims or compensation costs. This cover offers peace of mind by reducing financial risk if something goes wrong.
With Hippo we make it easy to find great deals across multiple products.
Covers your vehicle against damage, theft and third-party claims. Premiums vary by driving history, usage, vehicle model and where you park overnight.
Gives you access to private healthcare. Compare plans, benefits and costs to find the right fit without paying for cover you don't need.
Provides financial security for your dependants. Ensure your home loan, rental costs, debt and children’s tuition are taken care of when you pass.
Covers the immediate costs associated with a funeral. Premiums are influenced by your age, number of policy members and amount of cover.
Compare rates across multiple lenders to find a fair deal. Rates vary based on your credit profile and chosen loan term, so comparison matters.
Covers your home's contents against damage, theft and loss. Compare quotes to find the most competitive rate.
Covers the physical structure of your property against damage. Compare quotes to make sure you're not overpaying.
Covers the difference (shortfall) between what your Medical Aid pays and what a specialist charges. Gap Cover is not a substitute for Medical Aid.
Hippo Comparative Services (Pty) Ltd is an authorised financial service provider.
FSP number: 16357. Block A, Steyn City Capital Park, Erling Road, Riverglen, Dainfern, 2191
*Based on independent research by Kaufman Levin & Associates 2025.
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