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Guesthouse and B&B Basics

Give your business an added level of safety from sudden events by investing in the right cover Managing a guesthouse or B&B comes with unique risks that require specific insurance solutions. You may already know this, but in case you’re not sure exactly what you should have in place when it comes to guesthouse insurance, we’re here to help you.

South Africa is a top global tourism destination. Visitors from all over the world frequently touch down in our beloved Mzansi for a once-in-a-lifetime experience. This means that the tourism industry can be a very lucrative one, with accommodation options such as guesthouses and B&Bs playing a crucial role.

The Tourism Grading Council of South Africa defines a guesthouse as accommodation in a house, renovated house or a specifically designed building that offers breakfast, as well as other public areas guests can exclusively access. A B&B is similar, but the host either stays in the building or on the property and shares the public facilities/areas (dining area, lounge, etc) with guests. Of course, breakfast is also included in a B&B (you know, bed and breakfast).

In some parts of the country, legislation states that a B&B should have no more than three guest bedrooms, while a guesthouse should have no more than four.

Bed and Breakfast or Guesthouse Insurance

Guesthouses and B&Bs need layered cover to protect the property, guests, revenue and day-to-day operations.

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Building Contents Insurance

Building Contents Insurance is essential when running a guesthouse as it covers your main buildings, outbuildings and garages in the event of the contents therein being stolen. It also covers contents on your grounds, which includes laundry, garden and pool furniture. Importantly, Building Contents Insurance protects your guests too, as their personal effects are covered in the event of theft.

Theft aside, Building Contents Insurance also comes in handy should you encounter beverage leakage, accidental damage and deterioration of foodstuffs, and covers you for personal legal liability, among other events.

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Good to Have: Building Insurance

Fallen trees, burst pipes and fire damage to your building can really get in the way of keeping your business going, which is why it's important to protect your guesthouse or B&B. This is where Building Insurance comes in as it covers you for these eventualities and more, such as damage to your building (intentional or accidental) including glass, mirrors and sanitaryware, as well as damage to landscaped gardens and water features, and/or damage to water-pumping machinery. Building Insurance also includes property owner's liability.

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Good to Have: Business Interruption Insurance

Business interruption insurance is very useful as it ensures that your business can continue to operate during disruptive circumstances. It will cover you in the event of bilking, ventilation and/or auxiliary power failures, and/or if you have bookings that are cancelled. Business interruption insurance is also helpful should your employees go on strike, assisting you with expenses incurred due to a staff stay-away.

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Good to Have: Public Liability Insurance

Negative guest reviews can be damaging to your business, which is why Public Liability Insurance is worth having. It can help you manage some unpleasant incidents that may unfold, including damage to a guest's vehicle or damage to a guest's clothing due to dry-cleaning. It also covers food and drink poisoning and product liability.

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Optional: Money and Office Contents Insurance

The last types of cover to consider are Money insurance and Office Contents insurance, which cover receptacles, locks and keys, and damage to staff clothing, as well as personal effects, respectively.

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Business Guides

Compare Business Insurance and find a plan that meets your needs. Whether you want comprehensive cover or more focused shuttle business liability coverage, looking at multiple options online helps you make an informed decision.

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Business Insurance Guide

Explore what’s covered and how to choose the right policy for your business.

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Business Legal Cover

Affordable legal support for contracts, labour issues, and disputes.

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Car & Commercial Property

Protect vehicles and business premises from damage or theft.

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Commercial Property Insurance

Cover for business buildings, offices, and contents.

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Credit Risk Insurance

Reduce losses from unpaid invoices or client defaults.

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Employers’ Liability Insurance

Cover for employee claims due to injury or illness at work.

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Event Liability Insurance

Protection for damages or injuries during events you host.

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Key Person Insurance

Safeguards your business if a vital team member can’t work.

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Product Liability Insurance

Cover for damage or injury caused by your products.

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Professional Indemnity Insurance

Covers legal costs if your advice or service leads to a loss.

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Professional Liability Cover

Protection from negligence, breach of duty, or misrepresentation.

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Building & Construction Insurance

Cover for construction sites, equipment, and public liability.

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Courier & Delivery Services Insurance

Insurance for drivers, goods, and operations in transit.

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E-Hailing Drivers Insurance

Tailored protection for ride-hailing professionals like Uber & Bolt.

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Funeral Parlours Insurance

Business cover for parlour operations, vehicles, and services.

Comparison cards graphicGuesthouses & B&Bs Insurance

Guesthouses & B&Bs Insurance

Insurance for hospitality owners covering buildings and liability.

Comparison cards graphicMotor Mechanics Insurance

Motor Mechanics Insurance

Cover for workshop tools, liability, and customer vehicles.

Comparison cards graphicMotorbike Food Delivery Insurance

Motorbike Food Delivery Insurance

Protection for delivery riders and their vehicles.

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Shuttle Services Insurance

Cover for private and corporate transport businesses.

Insurance for Guesthouses and B&Bs

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Hospitality Cover You Can Count On

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With Hippo we make it easy to find great deals across multiple products.

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Car Insurance

Covers your vehicle against damage, theft and third-party claims. Premiums vary by driving history, usage, vehicle model and where you park overnight.

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Medical Aid

Gives you access to private healthcare. Compare plans, benefits and costs to find the right fit without paying for cover you don't need.

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Life Insurance

Provides financial security for your dependants. Ensure your home loan, rental costs, debt and children’s tuition are taken care of when you pass.

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Funeral Cover

Covers the immediate costs associated with a funeral. Premiums are influenced by your age, number of policy members and amount of cover.

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Personal Loans

Compare rates across multiple lenders to find a fair deal. Rates vary based on your credit profile and chosen loan term, so comparison matters.

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Home Contents Insurance

Covers your home's contents against damage, theft and loss. Compare quotes to find the most competitive rate.

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Buildings Insurance

Covers the physical structure of your property against damage. Compare quotes to make sure you're not overpaying.

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Medical Gap Cover

Covers the difference (shortfall) between what your Medical Aid pays and what a specialist charges. Gap Cover is not a substitute for Medical Aid.