About Hepstar

Hepstar Travel Insurance is underwritten by Guardrisk Insurance Company Limited and administered by Hepstar Financial Services (Pty) Ltd, both authorised financial services providers.


Hepstar specialises in travel insurance intermediary services, providing our customers with exceptional service and offering competitive products at competitive premiums.

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Why You Need Travel Insurance

When planning a holiday, it’s natural to focus on the excitement of travel rather than what could go wrong. Unfortunately, medical emergencies, forced trip cancellations, lost luggage incidents and travel delays do occur and can not only disrupt your trip but also leave you with significant financial exposure.

Travel insurance allows you to prepare for these unexpected events while giving you access to 24/7 international assistance services when you need support most, including medical guarantees required to obtain treatment.

If you rely on medical or government aid in your home country, travel insurance helps protect you when travelling abroad where medical costs can be extremely high.

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Product Offers

Hepstar offers a range of travel insurance products designed to suit different needs and budgets:

  • Budget Travel Insurance provides basic medical benefits to meet Schengen visa requirements, limited cover for belongings and reimbursement for certain delays.
  • Comprehensive Travel Insurance offers increased medical cover, higher cover limits for belongings against theft or damage, and reimbursement of irrecoverable travel expenses in the event of cancellations and delays.
  • Credit Card Top‑Up Products are available to complement or increase the coverage provided by existing credit card travel insurance.
  • If higher cancellation cover is required, additional cover can be added during the purchase process before payment.
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Our Awards

  • Insurtech 100 Company – Hepstar was recognised as one of the 100 most innovative providers of insurance technology globally in 2019.
  • African Startup Insurtech Award – Hepstar was selected as a finalist in the Startup InsurTech award in 2018 by The Digital Insurer.

Hepstar Travel Insurance is underwritten by Guardrisk Insurance Company Limited.

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Travel with confidence wherever you go.